First Gen-AI use case under the partnership to enhance data processing capability
HONG KONG, Nov. 4, 2025 /PRNewswire/ — Hang Seng Indexes Company and Cyberport are delighted to announce the successful adoption of the first Generative AI (‘Gen-AI’) use case from the Index Innovation Lab, a joint initiative established in 2024 between Hang Seng Bank and Cyberport. This milestone use case marks the first time a Gen-AI solution has been applied in Hang Seng Indexes Company’s index calculation process, enhancing data processing efficiency.
Through the Index Innovation Lab, Hang Seng Indexes Company engaged with more than 200 innovators from Cyberport’s network to co–create practical solutions that enhance index operations. Building on these interactions, Hang Seng Indexes Company collaborated with INF Hong Kong, a Cyberport community member, to co–develop Gen-AI solutions to assist in the calculation of the free-float adjusted factor (‘FAF’). With this innovative solution, the efficiency of calculating the percentage of publicly tradable shares of a listed company is further enhanced.
This Gen-AI capability has been integrated into the Hang Seng Family of Indexes, including the Hang Seng Index, Hang Seng China Enterprises Index and Hang Seng TECH Index.
Gilbert Lee, Executive Chairman of Hang Seng Indexes Company, said: “We are proud to introduce Gen-AI into our index calculation, further advancing our innovation journey. Through the partnership between Hang Seng Bank and Cyberport, Hang Seng Indexes Company has adopted the latest technology, in order to reinforce our role as a cornerstone of the Hong Kong’s financial market, further enhancing market transparency and liquidity. This innovative solution demonstrates our continued commitment to progress. Moving forward, we will continue to foster financial innovation and support local startups, further strengthening Hong Kong’s position as an international financial centre and a technology hub.”
Simon Chan, Chairman of Cyberport, said: “We are thrilled to mark this significant milestone in our partnership with Hang Seng Indexes Company, showcasing AI’s transformative power in driving efficiency and innovation. We are proud that our community member, INF Hong Kong, delivers solutions embraced by a leading financial institution and contribute to the advancement of Hong Kong’s Fintech landscape. As the city’s digital tech hub and AI accelerator, Cyberport is committed to nurturing innovations and unlocking new opportunities for our community through strategic partnership with industry leaders like Hang Seng Indexes Company.”
