KUALA LUMPUR April 14, 2026 – The Malaysian Investment Development Authority (MIDA) has announced that it will implement a Work From Home (WFH) arrangement for eligible staff at its headquarters and all state offices effective Wednesday, 15 April 2026.
The move follows a directive from the Public Service Department (JPA) under Circular No. JPA.(S).800-1/1/12 Jld.2(7) dated 2 April 2026, as part of Malaysia’s strategic national preparedness response to the ongoing conflict in West Asia.
In an official statement released today, MIDA emphasised that the arrangement will have no impact on the quality or continuity of services provided to investors, business partners, and stakeholders.
Key Details of the WFH Schedule
MIDA Headquarters and most State Offices
- Office days: Mondays and Fridays
- WFH days: Tuesdays, Wednesdays, and Thursdays
State Offices in Kelantan, Terengganu, Kedah, and Perlis
- Office days: Thursdays and Sundays
- WFH days: Mondays, Tuesdays, and Wednesdays
MIDA’s Business Information Centre (BIC) at headquarters will maintain the following operating hours:
- Monday–Thursday: 9:00 AM – 12:30 PM & 1:30 PM – 5:00 PM
- Friday: 9:00 AM – 12:15 PM & 2:45 PM – 5:00 PM
Services Remain Fully Operational
MIDA assured all investors that investment promotion, facilitation, and approval-related services will continue without disruption. Staff will remain fully accessible during regular office hours via telephone, email, and virtual meeting platforms. Investor enquiries, project applications, and ongoing dealings will be attended to promptly.
The authority also confirmed that a full complement of staff will be physically present in the office on designated business days each week.
How to Contact MIDA
Investors requiring assistance or wishing to schedule meetings are advised to contact their dedicated MIDA investment officer directly. General enquiries can be directed to:
- Telephone: +603-2267 3633
- InvestMalaysia Portal: investmalaysia.mida.gov.my
- Contact page: https://www.mida.gov.my/contact-us/
MIDA stated it will continue to monitor government directives and will update its operating schedule promptly if any changes occur.
The agency reiterated its commitment as Malaysia’s primary investment promotion body, pledging to deliver seamless, efficient, and responsive services to all investors at all times.
This announcement was made public via MIDA’s official X account (@OfficialMIDA) on 14 April 2026. The full official notice is available on the agency’s communication channels.
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