Kuala Lumpur, 18 March 2026 – The Kuala Lumpur Convention Centre (the Centre) proudly announces a historic milestone in becoming the first purpose-built venue in Malaysia to achieve ISO 20121 Event Sustainability Management certification, setting a new benchmark for environmentally and socially responsible business events in the country.
ISO 20121, an internationally recognised standard developed for the global events industry, provides a structured framework for planning, managing, and delivering events with measurable sustainability outcomes. From resource use and waste management to responsible sourcing and operational governance, this certification ensures that every event held at the Centre meets the highest global standards of sustainability.
“Achieving ISO 20121 certification is a defining moment for us at the Centre and Malaysia’s business events industry,” said John Burke, General Manager of the Centre. “It demonstrates our commitment to delivering world-class events that are not only memorable but also responsible, sustainable, and aligned with global best practices. We are proud to lead by example and inspire the industry to adopt sustainability at every level of event management.”
This achievement further reinforces the world-class venue’s leadership in Malaysia’s business events sector and highlights Kuala Lumpur as a destination committed to sustainable growth. It complements the Centre’s recent PM Hibiscus Award for Sustainable Convention and Exhibition Centres, reflecting ongoing excellence in green operations and sustainable event management.
For event organisers, ISO 20121 certification provides confidence that their events will be delivered with clearly defined sustainability systems and measurable results. Delegates can enjoy events knowing that their experiences contribute to responsible environmental and social practices.
The ISO 20121 certificate was formally presented to the Centre’s leadership team, marking a significant step toward shaping a future where business events combine excellence with responsibility.
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