PUTRAJAYA, MALAYSIA February 17, 2026 – The Malaysian Information Department (JaPen), under the Malaysia MADANI initiative, has released a public awareness poster titled “Recognize Scammer Call Tactics” to warn citizens about common tactics used by telephone scam syndicates.
The eye-catching pink-and-red poster highlights five main tactics frequently employed by scammers to deceive victims:
- Fishing for banking information
Scammers attempt to obtain victims’ bank account details, credit card numbers, or online banking passwords using various pretexts. - Claiming the victim has won a lucky draw prize
Callers inform victims they have won large cash prizes (e.g., RM100,000) and request “processing fees” or personal information to claim the prize. - Alleging the victim has unpaid taxes
Scammers pose as officers from the Inland Revenue Board (LHDN) and claim the victim has outstanding taxes, threatening legal action if not paid immediately. - Impersonating court officials with an arrest warrant
Callers claim to be officers from the Kuala Lumpur High Court and state there is an arrest warrant against the victim, usually related to criminal cases or debts. - Calls starting with an automated operator
Calls begin with a recorded operator voice prompting the victim to press ‘0’ to connect, a technique used to confuse and make the call appear official.

The poster also features symbolic illustrations such as a deceiver’s mask, cash, a locked phone, and masked criminals to emphasize the dangers of these scams. The poster credits the Ministry of Domestic Trade and Cost of Living (KPDN) as its source.
JaPen urges the public to remain vigilant, never share personal or financial information over the phone, and immediately report suspicious calls to authorities such as the Royal Malaysia Police (PDRM) or the National Scam Response Centre at 997.
Phone scam cases continue to rise in Malaysia, and awareness campaigns like this represent a proactive government effort to protect citizens from financial losses and emotional distress caused by fraud.
Life News Agency encourages readers to share this information to raise awareness among family and friends.
